The company was founded in 2022 by Jon Lovell and is specialised in automated chatbots to improve the customer journey. Their solution combines AI and human interactions which allows employees to help clients with more specific requests and let AI respond to more basic questions.
The origin behind Easichat’s need for the assistance of the UK Business Centre Lille
Easichat has its headquarters in London but was looking for development opportunities in France due to the dynamism of its market when it comes to new technologies.